AI Customer Service per Phone

Your existing tools like Shopify, Zendesk, WooCommerce and more are seamlessly connected. All relevant data such as orders, tracking information and customer details are synchronised in real-time to answer questions precisely.

You can start today and go live as early as tomorrow. Once all systems are connected, the AI adapts in no time and is ready to answer your customers' individual questions with precision.

Your data is fully protected in compliance with GDPR. It's transmitted with encryption, stored securely and never used for other purposes. Additionally, all processing takes place on servers within the EU to maintain the highest security standards. Regular security audits and updates guarantee maximum reliability.

The AI specialises in answering even complex enquiries precisely, based on order status, shipping information and other data from your systems. In rare cases where the AI cannot proceed, you're transferred to a support agent. The AI hands over all relevant information, so the agent immediately knows what it's about and can take over seamlessly.

Studies show that customers primarily value fast, reliable answers – regardless of whether they come from a human or an AI. Traditional hotline experiences are often characterised by long waiting times, transfers and inaccurate information. With the AI, customers receive immediate answers to their specific questions, without hold queues or frustration. Moreover, the AI is always available, friendly and focused on solving problems efficiently – an experience that many customers find more pleasant than conventional telephone service.