Keep track – with a Ticketing System that thinks ahead for you.

Yes, that’s exactly the core of armin.cx. Whether your customer writes via email, WhatsApp, social media, phone, or chat – every message is automatically converted into a central ticket. You no longer need to switch between five tools; everything is gathered in one place.

Our ticketing system is completely flexible. You can automatically assign tickets by language, topic, channel, or brand – or manually via drag and drop. You can also set up views, roles, and workflows individually for each team or brand. This means you always have everything under control, even with complex setups.

No stress – with the ArminCX ticketing system, no inquiries get lost. You can instantly see who is handling what, and you can comment on or pass tickets directly. Handovers are smooth, and if someone is absent, your established workflow kicks in. This keeps operations stable, even when things get tight.

Yes, migration is no problem. We assist you in seamlessly transferring existing tickets, customer histories, and CRM data. So you don’t start from scratch; you have the full context from day one.

Many traditional systems are simply too rigid or difficult to use. ArminCX is specifically designed for e-commerce and support teams that require speed. You get an intuitive interface, cross-channel ticketing, smart automation, and CRM integration – all from a single source.