From Overwhelmed to In Control
Ditch the scattered emails and slow replies. ArminCX centralises your customer conversations, so you can deliver fast, personal service without extra stress.
What small CS teams are being held back by today
High ticket volumes, illness, holidays, seasonal peaks. Repetitive enquiries take time. Tools like Zendesk and Gorgias are too cumbersome. And you lack resources for new languages.
The new standard for support teams with 2–10 agents
With ArminCX, you bundle all channels into one inbox, automate standard inquiries with AI, integrate Shopify, Klaviyo & Co. effortlessly, and scale your service in days, not months.
What to expect from us
Up to 70% of standard tickets automatically processed
Shopify, WhatsApp & Co. seamlessly integrated
DE/EN/FR without extra agents
Discover More Features
From AI-based responses to the central inbox – discover the features that simplify support processes and lighten the load for your team.
Omnichannel Inbox
All your customer interactions – from WhatsApp to email, live chat, social media, and AI telephony – can be consolidated into a single intuitive interface. This provides your employees with a unified overview of the entire customer journey, allowing them to track all customer contacts across channels.
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Comprehensive Integrations
Seamlessly integrate your existing systems such as Shopify, BillBee, or Zendesk to create deep connectivity. Additionally, historical data from old ticketing systems can be imported to provide a comprehensive foundation for your AI.
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Multilingual Support
Automatically respond to customer inquiries in over 10 languages – without any copy-pasting or separate teams. The AI recognises language and context, maintains your brand style consistently, and ensures genuine internationalisation in support – quickly, scalably, and close to your customers.
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Workflow Automation
Automate recurring processes such as ticket assignment, escalations, or follow-ups with flexible, rules-based workflows. Save time, reduce errors, and ensure that every request quickly reaches the right contact person – cross-channel and customisable.
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AI Agents
Your AI agents autonomously respond to recurring customer queries, significantly relieving your team. They continuously learn from your data, offer dynamic response suggestions, and you can flexibly adapt them, even for different countries or brands.
Read more →Essential Questions About Getting Started with ArminCX
Subheading: From integrations and automation to pricing and migration – here’s everything small teams need to know to hit the ground running.
Our AI automatically recognises requests, retrieves tracking data or invoices from your systems, and responds to the query. You decide whether to send directly or to review in advance.
Shopify, WooCommerce, Klaviyo, Xentral, Microsoft Dynamics, WhatsApp, Email, Social Media – and more on request.
Absolutely. Most of our customers start with 2–5 agents. Our platform is modular and grows with you.
We take care of your old tickets, macros & data (e.g. from Zendesk) and assist you during onboarding.
You pay a fixed monthly fee plus any AI usage if applicable. No setup fee. Cancelable monthly."
Ready for real progress in customer service?
Start risk-free. Experience how easy modern customer service is.