Why over 300 E-Commerce Brands are Relying on Chatarmin
AI-first CX Suite for DTC brands in the DACH region. With deep integrations, personal support, and measurable automation.
What our customers appreciate about Chatarmin
What our customers say: fewer tools, faster go-live, better results. Here’s what they value most.
Deep integrations & customised workflows
Shopify, Klaviyo, Xentral, Zendesk, WhatsApp & Co – everything seamlessly connected. No more jumping between tools.
Personal support via Slack
"It feels like we are the only customer." Onboarding, migration & ongoing support via Slack Connect.
AI automation that really drives revenue
Hyper-personalised messages, intelligent segments and tailored flows deliver conversion rates of up to 10% and open rates above 90%.
Scalability without downtime
Whether 40,000 campaigns or multi-brand support in 3 languages – Chatarmin stands firm & scales with you.
Shape the roadmap together
Feature requests? They are prioritised – often even contractually assured.
Clear calculable pricing
Flexible contracts, transparent costs, proof of concept possible. No unpleasant surprises.
Smooth transition guaranteed
Our migration was completed in 3 days – without stress.
Made for DACH
German support, DE-hosting, deep ERP integrations, DE/EN/FR. No global solution with local gaps.
No empty promises, but real results
No growth hacking, no exaggerated slides. Just sustainable solutions that work.
What the Switch Really Feels Like
Real voices from over 100 sales and onboarding calls with DACH e-commerce brands — a direct look at the shift from tool frustration to Chatarmin flow.
Before
With Chatarmin
WhatsApp Marketing
Increase your revenue with automated campaigns and personalized communication directly via WhatsApp.
E-Commerce & CRM Integration
"We constantly had to export CSVs and manually reconcile them."
Automated Campaigns & Flows
"Only standard newsletters are possible; everything else is manual work."
Segmentation & Personalisation
"Segmentation? Only very roughly, everything else is fiddling."
Consent & Data Protection
"We had to keep everything manually, which was always a risk."
Omnichannel Capability
"Every channel has its own system, which is really frustrating."
Analysis & ROI
"We often only guess what really works."
Price Structure
"Suddenly, additional costs were incurred for every message, it was opaque."
Onboarding & Support
"We only received one video and had to put everything together ourselves."
Workflow Adjustment
"We are totally limited; everything has to go through the provider."
Scalability & Multi-Brand
"For each brand a new system? That is not practical."
The Everyday Difference with ArminCX
From scattered tools, manual work, and hidden costs to one platform that integrates, automates, and scales your e-commerce support.
Before
With ArminCX
ArminCX - AI-Native Customer Service
The AI-first e-commerce support platform that unifies channels, automates tickets, and scales your service effortlessly.
E-commerce & Ticket Integration
"We kept switching between tools, it was chaos."
AI Automation in Support
"We had to tag and forward everything ourselves, it was tedious."
Personalization in Support
"Personalisation? At most with placeholders, nothing more is possible."
Data Protection & Control
"We hope that the data protection is alright – we were never really sure."
Omnichannel Inbox
"We are constantly losing track because everything is scattered."
Reporting & Efficiency Metrics
"We have no idea how many tickets are open or how satisfied the customers are."
Pricing Model
"Every little change costs extra, it adds up."
Support & Care
"Support is only available at an extra cost or takes forever."
Team & Brand Scaling
"We had to maintain separate instances for each language and brand."
Custom Workflows
"Any change takes weeks and costs extra."