hello mateo alternative: Chatarmin or Mateo WhatsApp tool?

Hello Mateo – Multi-Messenger Startup from Berlin

Hello Mateo is a multi-messenger startup founded in Berlin in 2021. According to the Mateo company LinkedIn profile, the company currently employs between 51 and 200 people and serves over 1,200 customers.

Status: Q2 2024, Source: hello-mateo website & mateo LinkedIn

Here’s a comparison between Mateo and the Hello Mateo alternative Chatarmin:

Status: Q2 2024, Source: hello-mateo website

As a Mateo alternative, Chatarmin has developed more advanced WhatsApp marketing features in a shorter time. While the Berlin team serves over 30 industries, Chatarmin has not only established itself in eCommerce but already developed powerful features as a serious Hello Mateo alternative.

Hello Mateo was founded in Berlin in 2021 and is a standard support tool for SMBs. Source: Mateo, 2024

In this blog post, you'll learn everything you need to know about Mateo — and understand why Chatarmin is the right Hello Mateo alternative for your WhatsApp marketing.

WhatsApp Marketing Features: Hello Mateo Alternative Chatarmin Triumphs

Mateo vs Chatarmin – direct feature comparison:

Status: Q2 2024, Source: hello-mateo website

What you can see from the Chatarmin vs Hello Mateo comparison:

• Chatarmin offers native integrations with your tech stack, making it easy to connect with various tools.
• Zapier/API integration is available with both Mateo and Chatarmin, allowing you to integrate messaging channels, Google Business, and more.
• Both offer flexible contract terms with monthly cancellation for maximum flexibility.
• Same price, more features: Chatarmin as a Hello Mateo alternative offers comparable pricing but with a stronger focus on eCommerce WhatsApp marketing.
• Strong eCommerce focus: Chatarmin develops WhatsApp marketing features specifically for online retailers.
• Comprehensive integrations: Chatarmin connects with tools like Gorgias, Zendesk, Intercom, and Freshdesk – fully GDPR-compliant.

Depending on your specific needs, we can confidently recommend our own solution – Chatarmin – as a Hello Mateo alternative for WhatsApp marketing.

Hello Mateo alternative Chatarmin, just like "Mateo", offers WhatsApp newsletters and automation and marketing features starting from approx. €80/month.

Chatarmin is tailored for highly digital industries like eCommerce, while Mateo takes a “one-size-fits-all” approach serving everyone from car dealerships to hotels with a standard support tool.

For those types of clients, we also gladly recommend the Mateo solution as WhatsApp software – the team in Berlin is doing a great job!

Hello Mateo Alternative: Pricing at Chatarmin

Let’s compare Mateo and Chatarmin by pricing. We should credit the Berlin-based Mateo team for not charging additional fees on top of the already high WhatsApp Business costs – same as Chatarmin.

Here’s the direct pricing comparison between Mateo and the Hello Mateo alternative Chatarmin:

Status: Q2 2024, Source: hello-mateo website

We’ll spare you the detailed calculation since both Mateo and Chatarmin are very close in pricing. You can confidently choose between the Berlin and Vienna options without much cost difference.

Mateo pricing, source: Mateo, 2024

Fact: Chatarmin Offers Flexible Terms as a Hello Mateo Alternative

Chatarmin, just like the Berlin-based Hello Mateo team, offers flexible terms starting from just one month.

Thanks to seamless ChatGPT integration and eCommerce tech stack compatibility, Chatarmin is a specialized all-in-one solution for WhatsApp Business and eCommerce. It provides a GDPR-compliant environment for messaging, emails, live chat, and more. In contrast, Mateo offers multi-messenger solutions for various industries – from car dealerships to hair salons.

As of Q1 2025, Mateo serves over 1,200 companies according to its website – an impressive figure that shows the Berlin team is doing great work.

Mateo is a solid choice for small businesses needing a centralized overview of customer support requests across multiple channels. In some cases, we actively recommend Hello Mateo when Chatarmin isn’t the perfect fit for small businesses or freelancers.

But for digital companies looking to deeply integrate WhatsApp Business into their martech stack and run professional WhatsApp marketing, Chatarmin is the leading Hello Mateo alternative. It offers a GDPR-compliant solution with an AI chatbot, live chat, an optimized inbox for all users, and a transparent pricing model – with more features for eCommerce and automation.

Choose Chatarmin as a Hello Mateo Alternative If You:

Choose Chatarmin if you:

• Want to seamlessly integrate WhatsApp Business into your system landscape
• Need a powerful WhatsApp flow builder
• Have a CRM or marketing team of multiple people
• Generate over €500,000 in annual B2C/D2C eCommerce revenue

For professional WhatsApp marketing, especially with Shopify WhatsApp integration, Chatarmin is the leading WhatsApp marketing software and a powerful hello mateo alternative. If you want to compare all WhatsApp Marketing Software, check this article: WhatsApp marketing software comparison.

Reviews on Platforms like OMR: Hello Mateo Alternative Chatarmin Triumphs

Chatarmin is the highest-rated WhatsApp marketing tool in Q1 2025. As a Hello Mateo alternative, Chatarmin has earned the following scores:

This shows that Mateo customers are also very satisfied with their tool, and we’d like to explicitly acknowledge the great work of our Berlin colleagues.

Conclusion: Hello Mateo Alternative Chatarmin Compared to Mateo

Here’s a side-by-side comparison of Hello Mateo and Chatarmin:

If you're only looking for a multi-messenger inbox support solution, we fully recommend Hello Mateo – and even actively do so during sales conversations when Chatarmin doesn’t fit a prospect’s needs.

However, if you handle high volumes, run a D2C or B2C digital business, or want to scale WhatsApp marketing in sync with your CDP, CRM, and shop system, then Chatarmin is the most promising WhatsApp marketing tool and the #1 Hello Mateo alternative.

Frequently Asked Questions (FAQs) About the Hello Mateo Alternative Chatarmin

1. What is the difference between Hello Mateo and Chatarmin?

Hello Mateo is a multi-messenger software for small businesses. Chatarmin focuses on WhatsApp Business, offers advanced integrations, and is optimized for eCommerce.

2. What integrations does Chatarmin support?

Chatarmin integrates with Shopify, Klaviyo, Salesforce, and other CRM and marketing tools to enable seamless automation.

3. Is Chatarmin more expensive than Hello Mateo?

Both tools are similarly priced, but Chatarmin offers a free plan and more features for WhatsApp marketing and automation.

4. Who is Chatarmin the better choice for?

Chatarmin is ideal for eCommerce companies that need WhatsApp newsletters, automations, and full WhatsApp Business API integration.

5. Can I switch from Hello Mateo to Chatarmin?

Yes, Chatarmin offers an easy migration service and supports you with data transfer and setup.

Book your WhatsApp consultation with us now and get an overview tailored to your needs.