Connect to Shopware
Verbinde deine Tools nahtlos mit Chatarmin für bessere Workflows und Automatisierung.
Shopware Integration
Verbinde deine Tools mit Chatarmin
Use cases of the Shopware integration in customer service?
Synchronise Order and Customer Data
All orders, customer data, and support requests are synchronised between Shopware and Armin CX.
Automated Follow-ups & Status Updates
After each ticket resolution, follow-ups, satisfaction surveys, or status updates are automatically sent to the customer.
View Cross-Channel Communication History
The entire communication history of a customer is centrally accessible.
The Benefits of the Shopware Customer Service Integration from ArminCX
Central overview for all channels
All support requests and customer data are collected centrally.
Automated communication
Follow-ups, status updates, and feedback requests are automated.
Flexible for individual Shopware setups
Armin CX adapts to your Shopware landscape.
How to set up the Shopware integration
The integration connects Shopware to ArminCX via API. Orders, customer data, and status changes are automatically synchronised. Typical support cases such as delivery status, returns, invoices, or cancellations are recognised and processed automatically. Your team can focus on the complex cases. Everything else runs automatically in the background. The onboarding process is handled by the ArminCX team for you.
Frequent Questions about the Shopware Integration
Agents can get orders, products, and customer info, create discounts, process refunds/cancellations, and update order notes—all from within Armin CX.
The integration supports real-time sync of order, customer, and product data, with segmentation based on purchase history, email, or phone number.
Yes, you can trigger WhatsApp, email, or SMS flows based on Shopify events, segment customers, and automate loyalty rewards.
Yes, Armin CX provides onboarding, workflow templates, and ongoing support to ensure a smooth setup.
Related Integrations
Xentral
Integrate invoices, delivery status, and product data directly from Xentral into your support team.
Erfahre Mehr →
Integrate Shopware now.
Connect your tools with ArminCX. Start automated workflows, enhance support, and relieve your team. In days, not months.