85% Open Rate with WhatsApp Marketing
For E-Commerce brands looking to build WhatsApp as a measurable revenue channel. Personal, fast, and with high return.
The Problem: Declining Retention Marketing Revenue
Your existing customers are paying less and less attention — and reaching them via email keeps getting harder. Yet your retention still depends almost entirely on email. That's a structural risk.
Paid ads keep getting more expensive — your margins suffer
CPMs are rising. CPAs are rising. Every new customer costs more than the last. You're spending more budget for the same revenue.
Email doesn't reach your customers anymore
"Nobody opens emails anymore." Your open rates sit at 20–40%. That means at least 6 out of 10 customers never even see your message.
One-time buyers stay one-time buyers
Most of your customers buy once and never come back — even though you make the most profit from returning customers, not new ones.
The Solution: WhatsApp as an Additional Revenue Channel
WhatsApp puts an end to your CRM problems. WhatsApp picks up where email falls short. WhatsApp messages land directly on your customers' lock screen.
80–90% Open Rate
Your WhatsApp messages land directly on your customers' lock screen. No spam folder. No promotions tab. 9 out of 10 customers see your message.
Re-activate Contacts
Most of your revenue potential is already sitting in your CRM. Customers who bought once will buy again — if you actually reach them.
Automations That Sell
Abandoned cart, winback, post-purchase, back-in-stock. Set them up once, and your flows run automatically — generating revenue without extra effort.
You're in Good Company
Over 450 E-Com brands trust Chatarmin.
Why Most Shops Still Don't Act
Most brands know they should be building WhatsApp as a channel. Yet nothing happens. Internal alignment meetings with no outcome. Meanwhile, revenue sits in abandoned carts.
"Doesn't WhatsApp just annoy customers?"
Customers who actively sign up for your newsletter want your messages. The opt-out rate across 450+ E-Com brands is below 0.1%. For email, it's 0.5–1%.
"We've already tried WhatsApp"
Many of our customers come from competitors. What sets us apart is hands-on execution. We're your proactive partner, invested in your success. Our dedicated Success Team walks you through everything so you see results ASAP.
"Does it pay off with our average order value?"
A single flow alone covers the entire channel cost for most brands. We'll run the numbers together on our first call. If the case isn't there, we'll tell you straight away.
Strong Brands. Strong Results.
WhatsApp marketing with Chatarmin. The numbers speak for themselves.
>90% Open Rate
MARC O'POLO collected over 15,000 WhatsApp subscribers in just a few weeks and achieved an open rate of over 90%.
€163,983 Revenue
bedrop launched the "4 Days 4 Goodies" campaign and generated €163,983 in WhatsApp revenue in 4 days.
19.3x Return
waterdrop® promoted the new apple-flavored Microdrink via WhatsApp and achieved a 19.3x return on campaign spend with nearly 19,000 recipients.
All Features in One Tool
All the features you need for WhatsApp marketing and WhatsApp support — in one tool. No UX from hell, just simple and effective.
WhatsApp Newsletter
Send high-converting newsletter campaigns to your audience. Benefit from 85% open rates.
Read more →
WhatsApp Flows
Automate your customers' user journey with triggers, conditions, and logic.
Read more →
WhatsApp Chat Inbox
Reply to your customers via WhatsApp. All important messages in one inbox.
Read more →
Try It Yourself
Tap the button if you're on your smartphone. Scan the code if you're on desktop.
Test WhatsApp Yourself on Your Smartphone
Try our WhatsApp flow to experience first-hand how WhatsApp works from your end customer's perspective.
Integrations built for E-Commerce
Chatarmin integrates seamlessly with your e-commerce tech stack
Shopify
Trigger for shopping cart abandonment, send shipping updates, track orders and more.
Klaviyo
Sync contacts, trigger events for support cases, analyse campaign success, and more.
Zendesk
One WhatsApp Account for both, Support and Marketing messages. Create Tickets within Chatarmin
Gorgias
Forward tickets, sync customer data, centrally respond to inquiries, and more
Shopware
Trigger on abandoned carts, send shipping updates, track revenue and much more
WooCommerce
Send shipping updates, track orders, monitor revenue, and much more
Over 450 Customers Recommend Us
What leading E-Com brands from the DACH region say about us.
Anes Hodzic
kazaarfragrances
“An AI chatbot for all channels, the best WhatsApp marketing tool, integrated with Klaviyo, Shopify, billbee, and 8returns. At fair rates. We are happy.”
Dominik Englputzeder
myHarry
“To be honest, we are very excited about the tool. It is exactly what we need.”
Eren Karacabay
vitabay
“Finally, an AI that doesn’t hallucinate.”
Finn Fleischer
FarbenLöwe
“POV: How to scale an e-commerce business to 20M with 2.5 FTE in customer service.”
Joshua Vedder
Smilodox
“We love and use Chatarmin at Smilodox.”
Victor Horst
cusbclo
“If you’re not using WhatsApp marketing yet, go to Chatarmin.”
Lisa Straube
BitterLiebe
“I would recommend other companies to try WhatsApp marketing as well and implement it with Chatarmin.”
Christian Fenner
nucao
“In terms of value for money, Chatarmin is the best we could find on the market.”
Niels Timmermans
Fatbikeskopen
“I think it's a no-brainer for everyone in the e-commerce space to join Chatarmin.”
Mathé Booij
meubelbaas
“The marketing we can do with Chatarmin is insane and gives us a great return on investment.”
Robin Jänicke
Wahre Tierliebe
“We switched to Chatarmin because we believe they have the best value for money.”
Simon Seiser
Fairnatural
“Chatarmin was the best solution for us in terms of cost.”
Swen Pristat
paigh
“I think Chatarmin offers a huge advantage for any online business.”
Oguzhan Soylu
Bems Home
“Effective CRM upgrade through features and top-notch support.”
Benjamin Porten
Naughty Nuts
“Chatarmin impresses with a transparent cost structure that gives us full control. The “done-for-you” package saves us a huge amount of time and stress, as we benefit from the team’s best practices and experience.”
Julian Klewes
PAUL VALENTINE
“Chatarmin: The game-changer for WhatsApp marketing, cheaper and better than HelloCharles.”
Tobias J.
Braun Büffel
“Intuitive to use and quick in support.”
Marisa Boese
DR. VIVIEN KARL
“The setup is very simple and quick to implement. In terms of value for money, Chatarmin is the best provider for WhatsApp marketing. The Klaviyo integration is great.”
Matthias Leibitz
T1TAN
“Top tool. Integrates into our entire tech stack.”
Jakob Graf
HANS Brainfood
“Easy integration with Shopify and Klaviyo, simple setup of all technical aspects. Direct customer reach with open rates over 85% and amazing ROI on WhatsApp costs. Perfect for top customers and as an exclusive sales element.”
Lisa Krapinger-Ruether
NEOH
“Chatarmin helps our company tremendously to deliver our news and promotions to customers better and faster.”
Florian Wimmer
Purora
“Efficient tool with versatile features, fast integration, and a competent team.”
Marc Schuler
MoleQlar
“Chatarmin has built an extremely good and comprehensive software for WhatsApp marketing. Compared to some larger competitors, Chatarmin stands out with better functionality and a lower price.”
Florian Walz
snusHERO
“Chatarmin is the best marketing tool of 2025! Chatarmin has made it possible to scale customer access via WhatsApp.”
André Jonker
Mozart Bett
“Impressive software and strong team!”
Felix T.
Rudelkönig
“Easy implementation and great collaboration.”
Julian Peier
SizzleBrothers
“Super motivated team that makes working together a lot of fun!”
Florian Bein
bedrop
“Very satisfied with Chatarmin – great IT team!”
Pauline Broda
emma & noah
“The best value for money!”
Lukas Haas
myDartpfeil
“A well-thought-out WhatsApp marketing solution with five out of five stars!”
Adrian Schnoewitz
Besser im Glas
“The best tool for WhatsApp on the market.”
André Pavic
waterdrop
“Fantastic support & solid integration with Klaviyo!”
Anes Hodzic
kazaarfragrances
“An AI chatbot for all channels, the best WhatsApp marketing tool, integrated with Klaviyo, Shopify, billbee, and 8returns. At fair rates. We are happy.”
Dominik Englputzeder
myHarry
“To be honest, we are very excited about the tool. It is exactly what we need.”
Eren Karacabay
vitabay
“Finally, an AI that doesn’t hallucinate.”
Finn Fleischer
FarbenLöwe
“POV: How to scale an e-commerce business to 20M with 2.5 FTE in customer service.”
Joshua Vedder
Smilodox
“We love and use Chatarmin at Smilodox.”
Victor Horst
cusbclo
“If you’re not using WhatsApp marketing yet, go to Chatarmin.”
Lisa Straube
BitterLiebe
“I would recommend other companies to try WhatsApp marketing as well and implement it with Chatarmin.”
Christian Fenner
nucao
“In terms of value for money, Chatarmin is the best we could find on the market.”
Niels Timmermans
Fatbikeskopen
“I think it's a no-brainer for everyone in the e-commerce space to join Chatarmin.”
Mathé Booij
meubelbaas
“The marketing we can do with Chatarmin is insane and gives us a great return on investment.”
Robin Jänicke
Wahre Tierliebe
“We switched to Chatarmin because we believe they have the best value for money.”
Simon Seiser
Fairnatural
“Chatarmin was the best solution for us in terms of cost.”
Swen Pristat
paigh
“I think Chatarmin offers a huge advantage for any online business.”
Oguzhan Soylu
Bems Home
“Effective CRM upgrade through features and top-notch support.”
Benjamin Porten
Naughty Nuts
“Chatarmin impresses with a transparent cost structure that gives us full control. The “done-for-you” package saves us a huge amount of time and stress, as we benefit from the team’s best practices and experience.”
Julian Klewes
PAUL VALENTINE
“Chatarmin: The game-changer for WhatsApp marketing, cheaper and better than HelloCharles.”
Tobias J.
Braun Büffel
“Intuitive to use and quick in support.”
Marisa Boese
DR. VIVIEN KARL
“The setup is very simple and quick to implement. In terms of value for money, Chatarmin is the best provider for WhatsApp marketing. The Klaviyo integration is great.”
Matthias Leibitz
T1TAN
“Top tool. Integrates into our entire tech stack.”
Jakob Graf
HANS Brainfood
“Easy integration with Shopify and Klaviyo, simple setup of all technical aspects. Direct customer reach with open rates over 85% and amazing ROI on WhatsApp costs. Perfect for top customers and as an exclusive sales element.”
Lisa Krapinger-Ruether
NEOH
“Chatarmin helps our company tremendously to deliver our news and promotions to customers better and faster.”
Florian Wimmer
Purora
“Efficient tool with versatile features, fast integration, and a competent team.”
Marc Schuler
MoleQlar
“Chatarmin has built an extremely good and comprehensive software for WhatsApp marketing. Compared to some larger competitors, Chatarmin stands out with better functionality and a lower price.”
Florian Walz
snusHERO
“Chatarmin is the best marketing tool of 2025! Chatarmin has made it possible to scale customer access via WhatsApp.”
André Jonker
Mozart Bett
“Impressive software and strong team!”
Felix T.
Rudelkönig
“Easy implementation and great collaboration.”
Julian Peier
SizzleBrothers
“Super motivated team that makes working together a lot of fun!”
Florian Bein
bedrop
“Very satisfied with Chatarmin – great IT team!”
Pauline Broda
emma & noah
“The best value for money!”
Lukas Haas
myDartpfeil
“A well-thought-out WhatsApp marketing solution with five out of five stars!”
Adrian Schnoewitz
Besser im Glas
“The best tool for WhatsApp on the market.”
André Pavic
waterdrop
“Fantastic support & solid integration with Klaviyo!”
Frequently Asked Questions About WhatsApp Marketing
Everything you need to know about WhatsApp marketing and Chatarmin's WhatsApp marketing tool.
Yes. Chatarmin is ISO 27001 certified, with servers located in Frankfurt. Every consent is stored with a timestamp and can be verified at any time. Double opt-in is technically enforced — you can't message contacts without their active consent.
WhatsApp is the most-used messenger in Germany, Austria, and Switzerland. Over 90% of the population uses WhatsApp daily. 450+ brands in the DACH region actively use Chatarmin. The opt-out rate is below 0.2%, because customers perceive the messages as relevant.
Yes. We offer native integrations for almost all E-Com tools. The Shopify integration is set up in under 2 minutes. Klaviyo segments are directly usable in Chatarmin, and opt-ins flow back into your email tool automatically. All without tech skills or a developer.
The initial setup effort is minimal because our Customer Success Team actively handles the build (if you want). After setup, your flows run automatically. Ongoing effort comes down to 1–4 newsletters per month. Most CRM managers report under 2 hours per week after onboarding.
No. WhatsApp requires a separate, channel-specific double opt-in. Existing numbers from your CRM can't be messaged directly. You collect opt-ins via website pop-ups, a checkout checkbox, QR codes on package inserts, or thank-you page widgets.
Most customers go live within 1–3 days. The full setup including flows typically takes 1–2 weeks. Our CSM actively handles the build — you don't have to configure anything yourself. After setup, your flows run automatically.
No. WhatsApp and email reach different audiences with different behaviour. The Klaviyo sync ensures customers aren't messaged via email and WhatsApp at the same time. WhatsApp is especially effective for email non-openers: customers who ignore your emails can be reliably reached on WhatsApp.
We can go live the same week. You'll see first results with your very first campaign. Abandoned cart flows kick in from day one.
Yes. Chatarmin covers both sides: WhatsApp Marketing for campaigns and flows, and armincx for automated customer service via WhatsApp and all other channels. Both products run on the same number. Your customers message you on WhatsApp, buy through a flow, and get support inquiries answered automatically. All in one tool.
Scale Your Brand with WhatsApp Marketing
Over 450 E-Commerce brands use Chatarmin. With WhatsApp marketing, you boost your revenue and reach your audience where they actually are.