Returns & Refunds Automation

Automate refunds, return labels, and notifications with Chatarmin. Seamlessly integrated with Shopify.

Returns & Refunds Automation
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Stay in Control of Returns – Without Extra Work

ArminCX automates approvals, generates labels, and notifies customers in real time. Your team is relieved, your customers are happier.

How do we stay on top of returns without overloading our team?

Returns are often time-consuming, error-prone, and frustrating for both customers and support teams.

How do we stay on top of returns without overloading our team?

With ArminCX, returns and refunds run on autopilot

Automated approvals, seamless Shopify integration, and real-time notifications relieve your team and boost customer satisfaction.

With ArminCX, returns and refunds run on autopilot

Proven Results with the ArminCX Platform

Wir schätzen Transparenz und Compliance, damit du dich auf dein Wachstum konzentrieren kannst.

Refunds processed in minutes, not days

Transparent returns and tracking

Up to 70% less manual work

Happier customers through proactive updates

Seamless integration with your shop system

Automated communication on WhatsApp

Automate returns today

Start now and turn returns from a burden into a competitive advantage.

Your top questions about returns and refunds automation

From automated refunds to Shopify integration – here’s how ArminCX simplifies returns management and relieves your team.

ArminCX checks return requests against predefined rules, approves them automatically, and triggers the refund directly in Shopify. Your team no longer needs to review standard cases manually – saving time and reducing errors.

Yes. As soon as a customer requests a return, ArminCX automatically generates the right return label and sends it to them. No more ticket loops, no more manual handling by your team.

ArminCX tracks every return in real time. Customers get automatic notifications at every step – from request submission to refund completion. Your team sees the full status in one central dashboard.

Absolutely. Whether a customer returns only some items or needs a partial refund, Chatarmin can process partial refunds automatically and correctly – without any manual input from your team.

Through notification workflows. Chatarmin automatically sends updates via email, WhatsApp, or SMS whenever a return status changes. Customers stay informed without contacting your team.

The integration is seamless. Refunds, return labels, tracking information, and partial payments are synced directly with your Shopify store. No copy-paste, no disconnected tools – everything runs in one system.

Yes. ArminCX automatically collects the reasons for each return and presents them in reports. This helps you identify patterns – such as sizing issues or damaged products – and improve your assortment or processes.

Discover More Features

CRM, automations, omnichannel inbox – discover the key features at a glance.

Omnichannel Inbox

All your customer interactions – from WhatsApp to email, live chat, social media, and AI telephony – can be consolidated into a single intuitive interface. This provides your employees with a unified overview of the entire customer journey, allowing them to track all customer contacts across channels.

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Omnichannel Inbox
Comprehensive Integrations

Comprehensive Integrations

Seamlessly integrate your existing systems such as Shopify, BillBee, or Zendesk to create deep connectivity. Additionally, historical data from old ticketing systems can be imported to provide a comprehensive foundation for your AI.

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Multilingual Support

Multilingual Support

Automatically respond to customer inquiries in over 10 languages – without any copy-pasting or separate teams. The AI recognises language and context, maintains your brand style consistently, and ensures genuine internationalisation in support – quickly, scalably, and close to your customers.

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Workflow Automation

Workflow Automation

Automate recurring processes such as ticket assignment, escalations, or follow-ups with flexible, rules-based workflows. Save time, reduce errors, and ensure that every request quickly reaches the right contact person – cross-channel and customisable.

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AI Agents

AI Agents

Your AI agents autonomously respond to recurring customer queries, significantly relieving your team. They continuously learn from your data, offer dynamic response suggestions, and you can flexibly adapt them, even for different countries or brands.

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Ready to manage returns stress-free?

Try ArminCX risk-free and see how easy returns can be.