Connect armincx with PlentyOne (Plentymarkets). All-in-one ERP data in customer service.
Quick check for decision makers
PlentyOne data directly in customer service.
Orders, customers, and shipping status from PlentyOne in the armincx inbox.
PlentyOne is shop + ERP + multichannel in one. armincx pulls all order data directly. No separate Shopify shop needed. All marketplace data centrally available.
WISMO, returns, invoices. AI answers automatically based on real data.
Orders from Amazon, eBay, own shop, and other marketplaces. armincx sees everything via PlentyOne. Regardless of channel, the AI answers automatically.
All channels in one inbox. Order data directly visible.
Plentymarkets is now PlentyOne. Identical integration and use cases for both versions. No re-setup needed during migration.
PlentyOne (formerly Plentymarkets) is an all-in-one platform: shop + ERP + multichannel in one system. Customers using PlentyOne often do not have a separate Shopify shop. armincx pulls all order data directly from PlentyOne.
The armincx AI does not just answer customer inquiries with text. It executes real actions: check order status, initiate returns, send invoices. All based on real data from PlentyOne. Whether the order came from the own shop, Amazon, or eBay does not matter. armincx sees everything via PlentyOne.
The armincx AI accesses PlentyOne data directly:
For e-commerce teams using PlentyOne as their central system. Typical: multichannel merchants selling via Amazon, eBay, and their own shop. PlentyOne is shop + ERP + multichannel in one. armincx pulls all order data directly, no separate Shopify shop needed.
Plentymarkets is now PlentyOne. The integration works identically for both versions.
AI pulls status and tracking from PlentyOne. Responds automatically.
AI initiates return process based on PlentyOne data.
AI fetches invoice document from PlentyOne and sends it.
Three scenarios for AI customer service with PlentyOne data:
The first: automate order status. AI pulls status and tracking from PlentyOne. Responds automatically. Multichannel: Amazon, eBay, own shop.
The second: automate returns. AI initiates the return process based on PlentyOne data.
The third: send invoices automatically. AI fetches the invoice document from PlentyOne and sends it.
Disclaimer: All data conducted from over 50+ Sales Calls with DACH Ecom Owners
Zendesk only displays PlentyOne data without executing actions. armincx executes real AI actions: cancellation, refund, returns directly from the ticket. armincx offers flat-rate pricing without seat costs and a native PlentyOne integration. Zendesk charges per seat and does not offer a native PlentyOne connection.
What leading E-Commerce brands from the DACH region say about armincx.
Smilodox
“We love and use Chatarmin at Smilodox.”
NEOH
“Chatarmin helps our company tremendously to deliver our news and promotions to customers better and faster.”
cusbclo
“If you’re not using WhatsApp marketing yet, go to Chatarmin.”
Smilodox
“We love and use Chatarmin at Smilodox.”
NEOH
“Chatarmin helps our company tremendously to deliver our news and promotions to customers better and faster.”
cusbclo
“If you’re not using WhatsApp marketing yet, go to Chatarmin.”
Sign up for Chatarmin and activate armincx.
Authorize PlentyOne in the armincx dashboard. Data flows automatically.
Train AI, build workflows, go live.
armincx offers flat-rate pricing without ticket costs. The PlentyOne integration is included in the armincx package. Variable AI credits per auto-resolved message. No seat-based pricing like Zendesk, no per-ticket costs like Gorgias.
armincx is ISO 27001 certified. Servers in Frankfurt. Official APIs. Channel-specific opt-in. DPA available.
armincx fits right into your existing tools.
Everything you need to know.
armincx connects directly with PlentyOne. The integration works identically for PlentyOne and the predecessor system Plentymarkets. Your Customer Success Manager checks during onboarding which data is available.
armincx offers flat-rate pricing without ticket costs. The PlentyOne integration is included in the armincx package. Variable AI credits per auto-resolved message. No seat-based pricing like Zendesk, no per-ticket costs like Gorgias.
Your Customer Success Manager configures the integration, builds workflows, and trains the AI. Time to live: days to weeks. Multichannel data (Amazon, eBay, own shop) is available immediately after connection.
armincx is ISO 27001 certified and stores all data on servers in Frankfurt. PlentyOne is a German system. DPA documentation is available.
Existing ticket histories are not imported 1:1. Customer history remains in PlentyOne. armincx trains the AI on your existing FAQ data. Order history is available via the PlentyOne API at all times.
Connect PlentyOne with armincx for AI customer service on multichannel data.
