Connect to Plenty One
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Plenty One Integration
Verbinde deine Tools mit Chatarmin
Use cases of the Plenty One integration in customer service?
Automated Support
Resolve tickets faster by having direct access to orders, customer, and product data from Plenty One.
Self-Service for Your Customers
Automatically provide shipping status, invoices, and updates via WhatsApp, email, or chat.
Smarte CS-Automation
Manage refunds, cancellations, and marketplace workflows directly in the dashboard. Trigger automated processes for Amazon, Otto & Co. based on purchase history.
The Benefits of the Plenty One Customer Service Integration from ArminCX
Less manual work
Automate recurring tasks such as order inquiries or refunds, and relieve your team.
Faster support, happier customers
Access real-time data from Plenty One directly and significantly reduce waiting times.
Flexible & scalable
Supports custom workflows via API – ideal for growing D2C brands and multi-channel setups.
How to set up the Plenty One integration
The integration connects Plenty One to ArminCX via a secure API. Support staff can view and edit orders, customer profiles, and product data directly in the dashboard. Automated workflows handle standard cases such as order inquiries, refunds, and shipping updates. Advanced logic enables segmentation, marketplace management, and omnichannel communication. Onboarding is carried out by the Customer Success Team at ArminCX, including templates and personalised support for a swift go-live.
Frequent Questions about the Plenty One Integration
Agents can get orders, products, and customer info, create discounts, process refunds/cancellations, and update order notes—all from within Armin CX.
The integration supports real-time sync of order, customer, and product data, with segmentation based on purchase history, email, or phone number.
Yes, you can trigger WhatsApp, email, or SMS flows based on Shopify events, segment customers, and automate loyalty rewards.
Yes, Armin CX provides onboarding, workflow templates, and ongoing support to ensure a smooth setup.
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Xentral
Integrate invoices, delivery status, and product data directly from Xentral into your support team.
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