Connect to Billbee
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Billbee Integration
Verbinde deine Tools mit Chatarmin
Use cases of the Billbee integration in customer service?
Automated Support
Resolve tickets faster by gaining direct access to orders, customer, and product data from Billbee.
Self-Service for Your Customers
Automatically provide shipping status, invoices, and updates via WhatsApp, email, or chat.
Smarte CS-Automation
Manage refunds and marketplace workflows directly in the dashboard. Automated processes for Amazon, Otto & Co. based on purchase history.
The Benefits of the Billbee Customer Service Integration from ArminCX
⚙️ Less manual work
Automate recurring tasks such as order inquiries or refunds to relieve your team.
⚡ Faster support, happier customers
Access real-time data from Billbee directly and significantly reduce waiting times.
📈 Flexible & scalable
Supports customised workflows via API – ideal for growing D2C brands and multi-channel setups.
How to set up the Billbee integration
The integration connects Billbee to ArminCX via a secure API. Support staff can view and manage orders, customer profiles, and product data directly from the dashboard. Automated workflows handle standard cases such as order inquiries, refunds, and shipping updates. Advanced logic enables segmentation, marketplace management, and omnichannel communication. Onboarding is conducted by the Customer Success Team at Armin CX, including templates and personal support for a quick go-live.
Frequent Questions about the Billbee Integration
Agents can get orders, products, and customer info, create discounts, process refunds/cancellations, and update order notes—all from within Armin CX.
The integration supports real-time sync of order, customer, and product data, with segmentation based on purchase history, email, or phone number.
Yes, you can trigger WhatsApp, email, or SMS flows based on Shopify events, segment customers, and automate loyalty rewards.
Yes, Armin CX provides onboarding, workflow templates, and ongoing support to ensure a smooth setup.Live.
Related Integrations
Xentral
Integrate invoices, delivery status, and product data directly from Xentral into your support team.
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