WhatsApp MarketingWhatsApp MarketingAI Customer ServiceAI Customer Service

Your Custom Plan for AI Customer Service

Every support setup is different. You get custom pricing that fits your ticket volume and your setup.

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All Features Overview

AI Costs
Custom
AI Agents
Custom
max. Team Members
Custom
Shopfronts
Unlimited
Support
24/7 On-Call Support
Onboarding
Custom Onboarding
Migration (Addon)
Custom Migration
Account Audit
4x per year
Use Cases
Send tracking link automatically
Check order status
Register a return
Cancel an order
Request an invoice
Change address
Answer product questions
Edit order
Resolve payment issue
99+ more use cases
Omnichannel Inbox
Email Accounts
Unlimited
Ticketing System
Unified Inbox
Web Widget
Contact Form
Ticket Routing
AI Draft Reply
Customer History & Database
Macros & Templates
Tags, Views, Notes & Comments
Automatic Translation
Workflows
Workflows
Custom
Time Based Triggers
Unlimited
Event Based Triggers
All E Commerce Integrations
If / Else Conditions
Webhooks & REST API
Escalation Logic
Custom Error Handling
Automatic Ticket Status Update
Agent Assignment
AI Agents
Automatic Replies
Suggested Replies
Multilingual Support
Training from Website, FAQ, Files & More
Context Understanding
Training with Historical Tickets
Escalation to Agents
Spam Filter
Escalation Logic
Integrations
Shop Systems (Shopify, Shopware & More)
ERP & Inventory (JTL, Xentral & More)
Marketing & CRM (Klaviyo, Hubspot & More)
Project Management (Slack, Asana & More)
Reviews (Trustpilot, Reviews.io & More)
Shipping & Tracking (DHL, UPS & More)
Payment Providers (Stripe, PayPal & More)
Returns Management (Returnista, 8Returns & More)
REST API & Webhooks

Expand your AI support with intelligent add-ons

Scale your customer experience with AI-powered modules for telephony, social media, marketplaces, and self-service.

Book Demo

Voice AI

The phone AI answers calls, recognizes requests through speech, and responds to standard questions immediately. It accesses the complete tech stack, creates tickets or emails, and forwards complex cases to employees. This makes support fast, simple, and available around the clock.

Demo Buchen →
Automatic call answering and conversation handling
Forwarding to human agent
Access to knowledge base and product data
Conversation summary as ticket or email
Multilingual support
Custom prompts and adjustable conversation logic

Socials

The AI for social media answers standard inquiries, filters spam, identifies critical topics, and forwards complex cases to the team. This keeps social support fast and efficient.

Demo Buchen →
Instagram, TikTok, Facebook, YouTube, X
Automatic replies to DMs and comments
Escalation of critical messages
Automatic linking with tickets and customer data
Deleting and hiding comments

Marketplaces

With armincx, inquiries and orders from Amazon, eBay, or Kaufland are centrally consolidated, answered by AI, and linked with customer data. This makes marketplace support faster and more transparent.

Demo Buchen →
Amazon, Ebay, Kaufland, Otto & More
AI powered responses to customer inquiries
Unified inbox for all marketplace requests
Order and shipping data overview
Linking marketplace customers with existing customer data

Helpcenter

Build your help center to continuously train AI agents.

Demo Buchen →
Hosted on your own domain
Knowledge base & FAQ with intelligent search
Automatic article suggestions for inquiries