WhatsApp Marketing Case Studies

See how leading brands use Chatarmin to turn WhatsApp into a successful marketing and retention channel.

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Featured Case Studies

In-depth insights into our most successful customer stories.

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Case study visual

15K

WhatsApp Subscribers

>90%

Open Rates


How Marc O'Polo reached over 15,000 customers via WhatsApp within just a few weeks.

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19.34x

Return on WhatsApp Spend

78.8%

Open Rate


How waterdrop® achieved a 19.3x ROI with two WhatsApp campaigns in 24 hours.

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€1M+

Total WhatsApp Revenue

29.6x

Return on WhatsApp Spend


How Smilodox generated over €1,000,000 in revenue via WhatsApp and won the Chatarmin Revenue Award.

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€69,264

WhatsApp Revenue

61.5x

Return on WhatsApp Spend


How OLAKALA® achieved €69,264 in WhatsApp revenue at a 61.5x ROI during Black Week.

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€60,619

WhatsApp Revenue

30.8x

Return on WhatsApp Spend


How Duschbrocken generated over €60,000 in revenue with a single WhatsApp campaign.

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€358,100

WhatsApp Revenue

258.6x

Return on WhatsApp Spend


How Trendt Vision achieved €358,100 in WhatsApp revenue at a 258.6x ROI on Black Friday.

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€14,593

WhatsApp Revenue

31.1x

Return on WhatsApp Spend


How Sallys Welt generated €14,593 in revenue at a 31.1x ROI via WhatsApp during Black Week.

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€452,034

WhatsApp Revenue

246.7x

Return on WhatsApp Spend


How snushero generated over €452,000 in revenue via WhatsApp in just 5 months.

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€102,978

WhatsApp Revenue

542.3x

Return on WhatsApp Spend


How TATES achieved €102,978 in revenue at a 542.3x ROI with an X-MAS WhatsApp campaign.

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€163,983

WhatsApp Revenue

13.5x

Return on WhatsApp Spend


How bedrop generated €163,983 in WhatsApp revenue in 4 days and won the Chatarmin Revenue Award.

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Live in just a few weeks

From setup to first conversion. Here's how you launch with Chatarmin.

1

Phase 1

Onboarding & Integration

CRM & Shop connected

2

Phase 2

First Flows live

Collect leads from day 1

3

Phase 3

First Campaign live

Newsletter to your audience

4

Phase 4

Automation is running

Flows, AI & Campaigns active

Ongoing

Optimize & Scale

New Flows, A/B Tests, Growth

What 450+ Brands say about Chatarmin

Real stories from founders, marketing leads and customer service managers.

We tried other tools before, but switched to Chatarmin because they have the best value for money on the market.

Robin Jenicke

Founder & CEO

Founder & CEO
We can now reach our customers in a truly segmented way and send messages much more cost-efficiently.

Michelle Carstens

CRM Manager

CRM Manager
Whatever problem you have or idea you come up with, a week later the idea is live or the problem is solved in less than 24 hours.

Tobias Pawlik

Co-Founder & CEO

Co-Founder & CEO
The value for money is the best we could find on the market.

Christian Fenner

Co-Founder & CMO

Co-Founder & CMO
You reach significantly more customers and the open rates compared to newsletters are just epic.

Tabea Schlachtenberger

Founder & CEO

Founder & CEO
Now is the right moment to get into WhatsApp and use the potential that's sitting right there.

Mona Adelmann

Email Marketing Manager

Email Marketing Manager
You can feel the drive of a very young team that really means it. The support is top notch.

Simon Seiser

Founder & CEO

Founder & CEO
WhatsApp marketing is massively underrated. It's now one of our top marketing channels.

Victor Horst

Founder

Founder
Once your acquisition is running and you start thinking about retention, just try it. The open rates speak for themselves.

Tim Lamprecht

Founder

Founder
I've tried them all. I've got every demo with every company you can think of. But these guys, they just have it all.

Tom Ouweneel

CMO & Co-Founder

CMO & Co-Founder
I'd give Chatarmin a 10 out of 10 and recommend every brand to try WhatsApp marketing with them.

Lisa Straube

CRM Manager

CRM Manager
We add Chatarmin on top of email retention to generate additional sales through WhatsApp campaigns. It works.

Maurice Prüßner

Founder & CEO

Founder & CEO
Within 1 to 2 weeks we have the first campaigns live and start generating revenue for the client right away.

Tizian Bauer

COO

COO
I can coordinate the tools so that not everything hits the same customer at the same time. I decide when and how they get reached.

Sven Pristat

CEO

CEO

What our customers achieve with Chatarmin

The average results of over 450 brands that work with Chatarmin every day.

450+

Active Brands

Over 450 e-commerce brands use Chatarmin every day for WhatsApp marketing, flows and customer communication.

>80%

Average Open Rate

Over 80% of all recipients open WhatsApp messages. Far more than any other digital channel.

>15%

Average Return on WhatsApp Spend

On average, our customers achieve a 15x return on their WhatsApp campaign investments.

Hundreds of success stories.

Trusted by the biggest names in the industry

€220,942

Revenue from Black Week Campaign


Mozart Bett uses WhatsApp for high-AOV sales. €220,942 in revenue during Black Week, without burning the channel with discounts. Premium furniture, premium conversion.

Premium Furniture
mozartbett.dePremium Furniture

€225,875

Revenue from 30 Days of WhatsApp


YFM® built WhatsApp into a reliable revenue driver within a single month. €225,875.64 in 30 days — a new channel with measurable output.

Fashion & Lifestyle
yfm.deFashion & Lifestyle

285.2x

Return on WhatsApp Spend


Rain Couture turns every new subscriber directly into revenue. The WhatsApp Welcome Flow delivers a 285.2x return on spend. Set it up once, and conversion runs automatically.

61.9x

Return on WhatsApp Spend


With their Black Week WhatsApp newsletter, MyWellness generated €144,290 in revenue at just €2,329 in costs. A 61x return on every euro spent.

Premium Wellness
mywellness.dePremium Wellness

169.8x

Return on WhatsApp Spend


DR. VIVIEN KARL gives their WhatsApp community pre-access to the Black Friday sale. The result: 169.8x return on spend. Loyalty translated directly into revenue.

Beauty & Skincare
drvivienkarl.deBeauty & Skincare

€157,000

Revenue from Abandoned Checkout Flow


Luxusbetten24 recovers abandoned carts via WhatsApp. A single abandoned checkout flow generated over €157,000 in additional revenue. Automated, with no extra ad spend.

Premium Furniture
luxusbetten24.dePremium Furniture

€112,000

Revenue from Welcome Flow


Cusbclo pays back its WhatsApp list immediately. The Welcome Flow generates over €112,000 in revenue before the first newsletter even goes out.

Fashion
cusbclo.deFashion

256.5x

Return on WhatsApp Spend


myDartpfeil combined a 2-for-1 pre-sale campaign with WhatsApp and achieved a 256.5x return on spend. Scarcity, timing, and direct outreach as conversion drivers.

Sports & Leisure
mydartpfeil.deSports & Leisure

99x

Return on WhatsApp Spend


ELFBAR celebrated their 2-year anniversary with a single WhatsApp campaign and achieved a 99x return. A loyalty moment translated into revenue.

Consumer Goods
elfbar.deConsumer Goods

Ready for your success story?

Start with Chatarmin now and use WhatsApp as your most powerful marketing channel.