How Mozart Bett Grew to Over €5M in WhatsApp Revenue in 18 Months

Written by Johannes Mansbart CEO & Co-Founder, chatarmin.com

€5M

WhatsApp Revenue

256x

Return on WhatsApp Spend

~10,000

New WhatsApp Contacts

500+ Brands that no longer land in the spam folder.

holy
marcopolo
vossen
metro
ahead
biogena
bauhaus
waterdrop

The Mozart Bett Story

Mozart Bett brought bed buying online. Instead of a showroom, customers configure their boxspring bed on the web and have it at home 3 to 4 weeks after purchase. The brand focuses on premium beds, products people research carefully and think about for a long time before they commit.

Everything in the CRM used to run through email and Klaviyo. The reach was there, but for a product this expensive and this considered, reach rarely carries all the way to a sale. Email informs, but it doesn't create a real conversation. And that conversation is exactly what's missing when someone is about to spend several thousand euros and needs trust, timing and a fast answer. The fix was a direct, personal channel: WhatsApp marketing, powered by Chatarmin.

"The team and the support are incredibly close to our brand. The channel was up and running in no time, and today WhatsApp is something we can't imagine our CRM without."

André Jonker
Mozart Bett

How Mozart Bett Did It

Nobody buys a boxspring bed on impulse. Most customers compare, weigh their options and come back more than once before they order. That's exactly the phase where Mozart Bett stays with them on WhatsApp and remains present until the decision is made.

To do that, Mozart Bett combines automated flows and campaigns. Flows guide contacts toward the purchase in the background. Campaigns own the big moments like sales and seasonal pushes. Over time, that's grown into a reliable revenue channel of its own.

A good example is the Summer Sale. A clear, time-limited offer, sent straight to WhatsApp with a real sense of urgency. Exactly the kind of campaign that gets read right away on this channel and converts well.

Summer Campaign Anyone who doesn't buy straight away gets a follow-up. When an offer is about to end, a short message reminds them of the time left. Clear message, clear call to action, straight to the boxspring bed.

Across the year, different occasions build on each other, each message with its own theme and its own offer. In the biggest sales periods like Black Friday, WhatsApp becomes the key channel Mozart Bett uses to reach its customers.

The Results

What Mozart Bett Achieved with WhatsApp

~€5M

WhatsApp Revenue

Over five million euros in revenue in 18 months, all through WhatsApp. A channel that didn't exist before is now a solid pillar of revenue.

256x

Return on WhatsApp Spend

Every euro of WhatsApp costs brought back around 256 euros in revenue. Around €5 million in revenue on €19,486 in send costs. That's how efficiently the channel works.

~10,000

New WhatsApp Contacts

Around 10,000 new contacts in 18 months. No giveaways, no bought reach, grown organically out of day-to-day business.

"Killer open rates, killer click rates. We also use Chatarmin very regularly for Black Friday and big sale campaigns."

André Jonker
Mozart Bett

The Strategy Behind It

Automated Flows

Automated Flows

Welcome, coupon and nurturing run automatically in the background and move contacts toward the purchase. Set up once, always on, no daily effort from the team.

Multi-Step Campaign Sequences

Multi-Step Campaign Sequences

Instead of a single sale message, Mozart Bett runs full sequences, spread across several days, each with its own occasion. That keeps the brand present throughout the entire campaign period without ever feeling pushy.

Scarcity and Deadlines

Scarcity and Deadlines

Time-limited offers and clear deadlines create real urgency. On a channel that gets read right away, instead of gathering dust in an inbox.

Exclusive Offers and Codes

Exclusive Offers and Codes

WhatsApp-exclusive offers and discount codes. Clear offer logic instead of discount chaos. Every code is measurable and trackable, attributed directly to the WhatsApp channel.

Live in a Few Weeks

From setup to the first conversion. Here's how Mozart Bett's start with Chatarmin went.

1

Phase 1

Onboarding & Integration

Klaviyo, WooCommerce & Zendesk connected

2

Phase 2

First Flows Live

First leads from day 1

3

Phase 3

First Campaign Live

Sale newsletter to the audience

4

Phase 4

Automation Running

Flows & campaigns active

Ongoing

Optimize & Scale

New sequences, A/B tests, growth

"The response time is so good, customers buy and convert. An absolute must-have."

André Jonker
Mozart Bett

Your Unfair Advantage Over Email

Free Up Your Team Through Automation

Automated flows take over the repetitive work. Your team focuses on what matters.

An Additional Revenue Channel

Campaigns, launches, exclusive offers. On the lock screen in seconds instead of in the spam folder. With click rates that make email look old.

A Direct Line to Your Customers

Personal, conversational communication. Customers reply, ask questions, send emojis. This isn't broadcasting, it's a real conversation.

How Our Tool Makes It Happen

All the features you need for WhatsApp marketing and WhatsApp support in one tool. No UX nightmare, just simple and effective.

WhatsApp Newsletter

WhatsApp Newsletter

Send high-converting newsletter campaigns to your audience. Benefit from 85% open rates.

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WhatsApp Flows

WhatsApp Flows

Automate the user journey of your customers with triggers, conditions, and logic.

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WhatsApp Chat Inbox

WhatsApp Chat Inbox

Reply to your customers via WhatsApp. All the important things in one inbox.

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WhatsApp AI Chatbot

WhatsApp AI Chatbot

AI chatbot for automatic responses to recurring requests.

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WhatsApp Analytics

WhatsApp Analytics

Track your marketing campaigns and view their performance in real time.

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Start Your Own WhatsApp Success Story

Over 500 e-commerce brands use Chatarmin. With WhatsApp marketing you increase your revenue and reach your target audience where they really are.

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