Hubspot already offers numerous ways to track communication channels with existing customers without integrating WhatsApp. Our unique integration of WhatsApp and Hubspot also offers the option of integrating WhatsApp messages into the sales process.
What can the WhatsApp integration with Hubspot do?
CRM systems like Hubspot have always made the customer journey transparent in order to record communication channels for later use cases and to make them repeatable in the event of success.
The integration of WhatsApp and Hubspot via Chatarmin can shorten the paths within the company itself and in communication with your customers, because an additional channel is opened to contact your leads and promote your brands or to lead the cooperation with customers to a contract conclusion.
In short, the integration of WhatsApp Business with Hubspot means:
shorter paths from the company to the customer
synchronization of the customer journey via your customer relationship management system
a platform as a hub for the functionality in your customer service
to treat the email address and phone number of the prospect equally and to identify the best ways of communication.
to store the favored way of contact in the account of your customers in addition to the conventional data for future marketing - a basic function in the CRM system
WhatsApp integration with your CRM platform helps you to identify your target groups more clearly and to segment them for future marketing measures
The advantages of the Hubspot WhatsApp integration from Chatarmin
WhatsApp has become an integral part of the everyday lives of customers and companies. It makes sense to use this tool for efficient engagement with customers as an integration into your CRM in the area that is most obvious and will simplify your administration in the long term.
Companies use their WhatsApp Business Account in conjunction with Hubspot to communicate with the most popular channel of all contacts who have a WhatsApp account, regardless of whether the end customer has registered it privately or for their company
WhatsApp messages reach the customer in any situation, which can still be location-dependent for emails
The advantages of messages via WhatsApp Business Messages are higher open rates and quick response times
Messages sent via this channel are received and, thanks to the integration of Hubspot and Chatarmin, are synchronized directly and displayed in a comprehensible way for future projects for your team.
Even if the messages are not answered immediately via WhatsApp, you can assume that they were read minutes later, which can take not only hours but even days for an offer via email.
Marketing teams can receive the target group according to precisely defined criteria and open up a variety of communication channels with the customer
For a successful business transaction, it is not only important to send the best offer in your messages to the prospective customer, but also to provide convenient options and functions for the response.
The data stored in Hubspot and automatically synchronized by integrations, including services such as WhatsApp, reveals which service your customer prefers to use for their messages.
This customer care platform can use the functions of your CRM system together with the functionality of your integrations to provide customized responses for the next segmentations of your marketing campaigns.
Your Hubspot is sure to contain contact data that your company can reactivate through the WhatsApp integration and that will end up directly in WhatsApp instead of being forgotten in the email inbox.
Customer communication is possible offline and online, but stored in one tool
Customer communication takes place in several departments, because it is not always a support employee who can answer specific customer inquiries.
A CRM like Hubspot stores all the ways in which you have been contacted, so that neither your “source of truth” nor the changed ways of notification can be forgotten.
Without data loss, the integrations of WhatsApp and Hubspot via Chatarmin ensure data enrichment of your leads and synchronization with cross-platform information.
Hubspot in collaboration with WhatsApp and the ability to send personalized messages to customers works at any time. Automation is the magic word that accompanies every WhatsApp integration from Chatarmin.
Insights into the requests to your support are collected in the same place as events in your shop
As the world's only fully functional integration of WhatsApp with Hubspot, Chatarmin offers you advantages not only in improving your sales efficiency. As a CRM, Hubspot is a system in your company that is used across departments.
In addition to marketing, your support will also benefit from the functions of this CRM integration and will provide new information back to your marketing team.
Cost efficiency and time efficiency play a major role in today's fast-paced world in order to keep sales high and customers satisfied. Keeping the CRM functions updated and accessible offers you this opportunity.
Instructions for WhatsApp Hubspot integration with Chatarmin
You can also watch our video guide here:
