Magento order data for WhatsApp marketing. Enterprise e-commerce.
Quick check for decision makers
Enterprise e-commerce meets WhatsApp marketing.
Orders, customers, and products from Magento for WhatsApp flows.
Via the Magento REST API, orders, customer data, product catalog, and shipping status are available in Chatarmin. Segment by order history, cart value, product category, or custom attributes. WhatsApp interaction data flows back into the Magento system.
For shops with over 30M EUR revenue. Chatarmin builds custom connections.
Magento setups are individual. Multi-store, custom attributes, SAP/Emarsys in the stack. Chatarmin's solution engineering team configures the connection during onboarding to match your setup. You get an integration that works within your enterprise ecosystem instead of a generic plugin.
Magento setups are individual. Chatarmin builds custom connections during onboarding.
The Magento integration is in active development. Chatarmin is building the same deep integration that already exists for Shopify. For enterprise customers, custom connections via the Magento REST API are already configured during onboarding. You do not need to wait for the full native integration.
Magento is the enterprise e-commerce platform for large shops. The Chatarmin integration connects Magento order data with WhatsApp marketing. Abandoned cart flows, post-purchase sequences, VIP campaigns, and personalized messages based on Magento customer data.
The connection currently runs via the Magento REST API or middleware like Make.com. Chatarmin is building the same deep integration that already exists for Shopify. For enterprise customers, Chatarmin's solution engineering team configures the connection individually during onboarding. This is not a standard plugin but a solution tailored to your setup.
Via the Magento API, orders, customer data, product catalog, and shipping status are available in Chatarmin. This data serves as the foundation for segmented WhatsApp campaigns. WhatsApp interactions flow back and are available for your marketing automation.
Magento shops are complex. Multi-store setups, custom attributes, individual checkout processes. A standard plugin rarely works here. That is why the Chatarmin solution engineering team builds custom connections that match your exact Magento setup.
This covers specifically:
For Magento customers with SAP, Salesforce, or Emarsys in the stack, Chatarmin builds the integration into the existing data flow. You get a connection that works within your enterprise ecosystem, not an isolated solution.
The Magento WhatsApp integration is built for enterprise e-commerce companies running Magento as their shop system. Typical profile: over 30 million EUR annual revenue, often with Emarsys for marketing automation and SAP or Salesforce in the backend.
WhatsApp complements your existing channels. The 85% open rate on WhatsApp ensures that time-sensitive messages (flash sales, restocks, VIP offers) actually get read. Email remains your base channel. WhatsApp becomes your performance channel.
Enterprise abandoned cart flow based on Magento data. Especially effective with high average order values.
Order confirmation, tracking, and cross-sell recommendations after purchase. Data directly from Magento.
Magento customer segments for exclusive WhatsApp campaigns. Personalized with existing shop data.
The integration opens up workflows that work from day one, even with an enterprise setup. Chatarmin's solution engineering team builds the connection together with you.
The first use case is almost always the abandoned cart flow. Magento data identifies abandoned checkouts, Chatarmin automatically sends a WhatsApp message with the cart contents. For enterprise shops with a high average order value, this flow has the biggest direct revenue impact.
The second scenario: shipping updates and cross-sell after purchase. Order confirmation, tracking link, and a personalized product recommendation via WhatsApp. The data comes directly from Magento.
The third: enterprise VIP campaigns. Magento customer segments (top customers, frequent buyers, specific product categories) as the basis for exclusive WhatsApp campaigns. Personalized with data that already exists in your shop.
Disclaimer: All data conducted from over 50+ Sales Calls with DACH Ecom Owners
Magento does not offer a native WhatsApp marketing channel. You can send individual notifications through third-party extensions, but you cannot run full marketing campaigns using the official WhatsApp Business API. Chatarmin fills this gap: WhatsApp broadcasts, automated flows, revenue attribution, and GDPR-compliant servers in Germany.
The decisive point: Chatarmin uses the official WhatsApp Business API (Meta-certified). Magento extensions often use unofficial methods that violate WhatsApp terms of service and can lead to your number being blocked.
What leading E-Commerce brands from the DACH region say about Chatarmin.
Braun Büffel
“Intuitive to use and quick in support.”
kazaarfragrances
“An AI chatbot for all channels, the best WhatsApp marketing tool, integrated with Klaviyo, Shopify, billbee, and 8returns. At fair rates. We are happy.”
FarbenLöwe
“POV: How to scale an e-commerce business to 20M with 2.5 FTE in customer service.”
Braun Büffel
“Intuitive to use and quick in support.”
kazaarfragrances
“An AI chatbot for all channels, the best WhatsApp marketing tool, integrated with Klaviyo, Shopify, billbee, and 8returns. At fair rates. We are happy.”
FarbenLöwe
“POV: How to scale an e-commerce business to 20M with 2.5 FTE in customer service.”
Sign up for Chatarmin and verify your WhatsApp Business number.
Chatarmin's solution engineering team configures the Magento connection.
Order data flows. Create your first enterprise WhatsApp campaign.
11 cents per message sounds expensive. 11 cents is the official Meta fee for marketing messages in Germany, while Austria and Switzerland pay roughly 5 cents (as of 2026). WhatsApp messages generate 2 to 3x higher revenue per recipient than emails. Assuming you generate 1 EUR revenue per recipient via email, WhatsApp will land around 2.50 EUR. After subtracting the 11-cent Meta fee, you still have 139% higher net margin per contact than email. That is why over 450 e-commerce brands run WhatsApp marketing through Chatarmin.
Chatarmin has two cost components: the software license (monthly fee) and Meta fees per message. Chatarmin passes these costs through 1:1 with no markup. For comparison: Klaviyo charges 22 cents per message.
With Magento, onboarding runs through the Chatarmin solution engineering team. No self-service plugin, but a guided process:
Your dedicated Customer Success Manager guides the entire process. Typical time to live: a few days to the first campaign, depending on the complexity of your Magento setup.
Chatarmin is ISO 27001 certified. All data is stored on servers in Frankfurt. The integration uses only official APIs and the official WhatsApp Business API. Opt-in is channel-specific. DPA available. For enterprise customers, Chatarmin provides dedicated compliance documentation.
Chatarmin fits right into your existing tools.
Everything you need to know.
The Magento integration is in active development. Chatarmin is building the same deep integration that already exists for Shopify. For enterprise customers, custom connections via the Magento REST API are already configured during onboarding. You do not need to wait.
Chatarmin's solution engineering team handles the technical configuration. You provide API access to your Magento shop, Chatarmin builds the rest. For complex setups with SAP or Emarsys in the stack, the team plans the integration individually with you.
Chatarmin has a monthly software license plus Meta fees per message (roughly 11 cents in DE, roughly 5 cents in AT/CH). Chatarmin passes Meta costs through 1:1 with no markup. WhatsApp messages generate 2 to 3x higher revenue per recipient than emails, resulting in 139% higher net margin per contact despite the message costs.
Onboarding runs through Chatarmin's solution engineering team. After the kick-off, the API is configured and data mapping is defined. Typical time to live: a few days to the first campaign, depending on the complexity of your Magento setup.
Chatarmin is ISO 27001 certified and stores all data on servers in Frankfurt. The integration exclusively uses the official WhatsApp Business API (Meta-certified). Opt-in is channel-specific. DPA documentation is available for enterprise compliance requirements.
You can message existing Magento customers via Chatarmin as long as a valid WhatsApp opt-in exists. You collect opt-ins through Chatarmin pop-ups, QR codes, or landing pages. Existing Magento customer data serves as the foundation for segmentation.
Get started now and connect Magento with WhatsApp via Chatarmin.
