Delivery status from Circuit as WhatsApp triggers. Automatic notifications for last-mile delivery.
Quick check for decision makers
Last-mile delivery meets WhatsApp notifications.
Automatic WhatsApp notification on delivery status updates.
Circuit events (driver on the way, time window calculated, delivery completed) auto-trigger Chatarmin flows. You configure once which status triggers which WhatsApp message.
Circuit calculates the time window. Chatarmin sends it via WhatsApp.
Circuit optimizes routes and calculates precise delivery time windows. Chatarmin communicates these time windows automatically via WhatsApp to customers. The customer knows in real time when the delivery arrives.
After delivery: rating request via WhatsApp.
Automatic confirmation after delivery and optional feedback request via WhatsApp. Collect feedback while the experience is fresh. WhatsApp feedback has significantly higher response rates than email surveys.
Get Circuit is a route optimization software for last-mile delivery. The Chatarmin integration uses delivery status from Circuit as WhatsApp triggers. Your driver is on the way? Automatic WhatsApp message to the customer. Delivery time window confirmed? WhatsApp update. Delivery completed? Feedback request via WhatsApp.
The connection runs via webhooks or middleware like Make.com/Zapier. Circuit events automatically trigger Chatarmin flows. You configure once which delivery status triggers which WhatsApp message.
Why WhatsApp for delivery notifications? 85% open rate. Your customer sees the message instantly on the lock screen. No missed email, no overlooked SMS. Especially for time-sensitive deliveries (food delivery, same-day), this makes the difference in customer satisfaction.
Three types of Circuit events can be used as WhatsApp triggers:
The combination of Circuit route optimization and Chatarmin WhatsApp notifications gives your customers full transparency on delivery status in real time.
The Circuit WhatsApp integration is built for merchants with their own delivery fleet or companies in food delivery. Typical profiles:
Driver starts the tour. Customers on the route automatically get a WhatsApp message.
Circuit calculates the time window. Chatarmin sends it to the customer via WhatsApp.
After delivery: automatic confirmation and rating request via WhatsApp.
The integration is webhook-based and works from the moment events are configured.
The first scenario: driver notification. Your driver starts the tour. Chatarmin automatically sends a WhatsApp message to all customers on the route with estimated arrival time.
The second: communicate delivery time window. Circuit calculates the optimized time window. Chatarmin sends it via WhatsApp. The customer knows when to be there.
The third: post-delivery feedback. After delivery: automatic confirmation and rating request via WhatsApp. Collect feedback while the experience is fresh.
Disclaimer: All data conducted from over 50+ Sales Calls with DACH Ecom Owners
Circuit optimizes routes and calculates delivery times. Without Chatarmin, this information stays in the app or gets communicated via SMS/email. With Chatarmin, you reach your customers via WhatsApp: 85% open rate, real-time updates on the lock screen, automatic feedback requests after delivery.
Circuit delivers the data. Chatarmin delivers the channel.
What leading E-Commerce brands from the DACH region say about Chatarmin.
PAUL VALENTINE
“Chatarmin: The game-changer for WhatsApp marketing, cheaper and better than HelloCharles.”
snusHERO
“Chatarmin is the best marketing tool of 2025! Chatarmin has made it possible to scale customer access via WhatsApp.”
meubelbaas
“The marketing we can do with Chatarmin is insane and gives us a great return on investment.”
PAUL VALENTINE
“Chatarmin: The game-changer for WhatsApp marketing, cheaper and better than HelloCharles.”
snusHERO
“Chatarmin is the best marketing tool of 2025! Chatarmin has made it possible to scale customer access via WhatsApp.”
meubelbaas
“The marketing we can do with Chatarmin is insane and gives us a great return on investment.”
Sign up for Chatarmin and verify your WhatsApp Business number.
Configure webhook or Make.com/Zapier connection. Circuit events as triggers.
Delivery notifications run automatically via WhatsApp.
11 cents per message sounds expensive. 11 cents is the official Meta fee for marketing messages in Germany, while Austria and Switzerland pay roughly 5 cents (as of 2026). For transactional delivery notifications within the 24-hour window, costs are even lower.
The ROI is directly measurable: better customer satisfaction, fewer "where is my delivery" calls, higher ratings through proactive communication.
Chatarmin is ISO 27001 certified. All data is stored on servers in Frankfurt. The integration uses only the official WhatsApp Business API. DPA available.
Chatarmin fits right into your existing tools.
Everything you need to know.
The connection runs via webhooks or middleware like Make.com/Zapier. Circuit events (driver on the way, delivery completed) auto-trigger Chatarmin WhatsApp flows. The Chatarmin team supports the configuration.
All Circuit events are available as triggers: driver starts route, driver approaches address, time window calculated, delivery completed. Each event can trigger its own WhatsApp flow.
Chatarmin has a monthly software license plus Meta fees per message (roughly 11 cents in DE, roughly 5 cents in AT/CH). For transactional delivery notifications within the 24-hour window, costs are lower. Chatarmin passes Meta costs through 1:1.
Technical setup takes hours. Configure webhook, select events, design WhatsApp messages. Your Customer Success Manager guides the process and tests the integration with you.
Chatarmin is ISO 27001 certified and stores all data on servers in Frankfurt. The integration exclusively uses the official WhatsApp Business API. DPA documentation is available.
The Circuit WhatsApp integration is especially relevant for food delivery, same-day delivery, beverage delivery, and B2B delivery with own fleet. Anywhere customers want real-time delivery status updates.
Get started now and connect Circuit with WhatsApp via Chatarmin.
