WhatsApp Get Circuit Integration: Create seamless communication

What is Circuit and what can it do?

Apps are helping companies and customers to manage their communication “in time”. However, the demand for accessibility needs to be scaled and future-proof.

This is the only way your marketing team can know which messages have been read, which versions have been successful and where you need to readjust the screws for your company.

Communication directly on your customers' end devices, answers to frequently asked questions and the option to open a chat with the relevant employee will become a feature of your customer service.

The result of integrating Circuit and WhatsApp is a close relationship between the company and its customers in terms of communication, which facilitates purchases and automatically generates leads from your site with all the prerequisites for further support.

How can Circuit help me automate workflows?

Circuit can become the hub of your communication in the company if you want to automate your messages.

All information is distributed via Circuit in apps for communication and the response to it is merged again and stored centrally.

WhatsApp in integration with Circuit does not eliminate conversation via email. For clients who want to exchange messages via email, Circuit supports communication in its uniformity.

Consistent communication in tone and message, whether it's email, WhatsApp or another app in your advertising, ensures brand recognition and thus strengthens a loyal customer base.

Instructions for Circuit with WhatsApp integration at Chatarmin

Here is a video tutorial for our Circuit integration:

1. Find the circuit API key in the integrations page on your getcircuit account
2. Connect it with Chatarmin here
3. Make sure to enable the webhook and feel free to test it

Application in Chatarmin Flows

You can trigger WhatsApp flows based on the following Getcircuit endpoints:

• 30 minutes after route assignment
• Delivery schedule for the next day
• Package is being delivered
• Delivery is near the address
• Successful delivery
• Delivery error
• “Please review” after successful delivery
• “Please reschedule” after failed delivery

These integrations with WhatsApp support a wide range of functions

WhatsApp, as an app for quick messages with friends, employers or family, is now part of everyday life with 60 million users in Germany alone.

With Circuit and the integration of WhatsApp, it is possible to use this app for business-related exchanges as well. This is because it allows you to send automated messages to the selected account or to every account in your database without any additional intervention.

Order and purchase notifications

The placement and acceptance of orders, across many industries, not just the classic online store, follows automated processes that usually always use the same wording in your response to the interested party.

Circuit in combination with WhatsApp lets your buyers know in seconds that you have received their purchase request and stores the most important information about it directly in their account.

The process of notification of processing and shipping is thus initiated and no longer requires any further intervention by a member of your support department.

A direct way to contact you

WhatsApp is used as a daily tool to connect with families, companies and friends. As a tool for asking you and your company questions, it ensures short paths and thus hardly any abandoned shopping carts because answers about product details take too long.

The support automation works all day long, even after your business hours have long since ended. In addition, the WhatsApp chat avatars from your integration can handle several languages, thus expanding your business.

The open rate in WhatsApp

Whether your device vibrates or makes a sound, messages received via WhatsApp are opened, read and, if necessary, answered within a few minutes.

This open rate is still unique and, compared to traditional business letters in the electronic mailbox, is almost 100%.

The guarantee that a message on WhatsApp will be read is what makes this app so popular for up-and-coming companies that focus on online sales, but also for maintaining customer relationships for brick-and-mortar stores.

A short ring or a slight vibration in your pocket and your WhatsApp message or advertisement is already with the recipient. Circuit combines all the necessary tools in-house.

The advantages of Circuit and WhatsApp integration with Chatarmin

Circuit, when you enter it into a search engine, means circuit or interface. The interface not only between you and your buyers or prospects. A basis for any information exchange that is necessary within your company and preferably also logged and traceable.

Circuit and WhatsApp in the integration by Chatarmin can only mean an improved interface in your conversations with buyers, team members or even suppliers.

Time or speed wins: It is no longer the so-called large companies that pose a threat to you as a start-up. In the information age, it is important to get your messages to the reader, prospective customer or future buyer first and conveniently.

Benefit from our knowledge of marketing, integration of all the tools you use and the latest ideas for expanding your customer relationships. Chatarmin is continuously expanding its list of tools and apps for integration with WhatsApp.

Workflow without annoying intermediate steps

Successful shops have automated and integrated their processes. There is no need to type each answer individually into the email of the person asking the question. Circuit and WhatsApp make work easier and save time.

With our integration of Circuit and WhatsApp, you don't just get a basis for your daily communication. You get an interface, a hub for all the applications you already use in your business or want to use in the future.

Circuit coordinates your information flow via WhatsApp, just as it can save you the time of transferring data from one software to the next. Because Circuit automates all the steps in this process.

You can repeatedly pull reports on the data, based on your criteria, of course, and use them to plan advertising, expansion or changes to your collection, address and target group.

Circuit also collects data from social media, so that the collection of leads is also automated for you and measurable in figures if you want to pull the corresponding lists from it.