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Chatarmin

Shop systems

OTTO Market questions in the same inbox

Customer messages from OTTO Market arrive as tickets next to shop email, WhatsApp and Instagram, with the same routing and AI drafts.

In Chatarmin

What OTTO Market does in Chatarmin

  • What flows in

    • Every OTTO message becomes a ticket
    • Replies go back to the customer the same way
  • In the ticket

    • Tags, assignment and priority like any channel
    • AI reply drafts in your brand tone

Connect

How you connect OTTO Market

OTTO Market customer messages as tickets in the inbox.

Channel
  1. 1Connect an email channel in Chatarmin
  2. 2Forward your OTTO customer messages to it

Questions about OTTO Market

Is OTTO Market included in my plan?

Ask us in a demo and we will check which plan fits your stack.

What if I need something OTTO Market does not cover yet?

Chatarmin offers an API and webhooks, and AI agents can connect further apps through connectors. Tell us what you need.

Connect your store. Answer with real order data.

Plug in Shopify, Shopware, or WooCommerce and every reply knows the order, the customer, and the stock.