Blog / Use WhatsApp Business on multiple phones

Use WhatsApp Business on multiple phones

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By Johannes Mansbart

CEO & Co-Founder, chatarmin.com

Last updated at: October 28, 2024

WhatsApp Knowledge

☝️ The most important facts in brief

  • Use WhatsApp on multiple devices
  • WhatsApp Business App - It can be useful to distribute an account across different devices.
  • Companies benefit from WhatsApp on multiple cell phone devices
  • WhatsApp Business: Multi-device function allows for better communication internally and with customers
  • Care should be taken when assigning WhatsApp Business Accounts to employees.
  • The WhatsApp multi-device feature is activated by a QR code within seconds

A large number of modern companies work with the multifaceted WhatsApp Business App in today's world. With the help of this messenger, it is possible not only to successfully manage customer communication, but also to improve internal company communications. Through linked devices, it is conceivable to have a WhatsApp Business account not only on one phone, but to be able to use it on several devices. This offers numerous advantages and we want to shed light on them in this article.

WhatsApp Business: Go from 1 to 4 – use multiple devices for the popular app

It is actually possible to use the WhatsApp Business app on different devices. You can access WhatsApp business on web on your computer. Linking to multiple smartphone devices is a great way to enable a team to communicate with customers or each other through one account.

This feature also has the potential to facilitate a quick exchange of messages, resulting in a more effective work process. If you have a personal WhatsApp account, you need to switch WhatsApp to business.

How many users can access a WhatsApp Business account?

Manage business on multiple devices? The business app has become an important part of the daily business routine for many companies.

If you are also looking for a way to share WhatsApp Business with your colleagues, then you will be pleased to know that this is possible on up to 4 devices.

In this context, WhatsApp Business API is particularly interesting for larger companies. This alternative provides an unlimited number of devices for shared use of WhatsApp Business.

This way, you not only have a main device, but several cell phones that can use the WhatsApp Business platform.

Instructions: WhatsApp Business on multiple devices – it's that easy!

Do you want to create more flexibility in the area of communication for you and your team? The telephone seems outdated as a means of communication, at least in terms of verbal exchange.

Fortunately, however, users are able to favor written communication. Recorded voice messages are also quite popular and offer a solution for clearly communicating arrangements.

If you want to have WhatsApp Business on two or more devices, you should follow the guide below and you'll be ready to use WhatsApp Business on multiple smartphones.

The first step in the guide is to open WhatsApp Web. This can be done on a desktop, laptop or tablet. Now scan the QR code with your main phone.

The procedure is basically the same as for the normal version of WhatsApp. The following step-by-step guide will show you how to use WhatsApp Business on more than just your main phone.

Open WhatsApp Web or the desktop app on the device that should be linked to the WhatsApp Business account. The messenger should now display a QR code. Now it is up to you to open WhatsApp Business on the main phone.

The display should now show “Linked devices” or “Add device”. The last step in this process is to scan the QR code on the smartphone that you want to link to the main phone.

The process for linking a WhatsApp Business account is the same for both Android and iPhone. The main device always plays an important role in the setup. The code on the device that is to be added allows a temporary connection.

How long do the smartphones remain linked to WhatsApp Business?

As long as you don't log out a device, the link to WhatsApp Business will remain on the smartphones for 14 days. This means that it is not necessary to reconnect each time the device is started up, which makes it much easier to use.

The linked phone does not have to be connected to the main device. Messages can still be received and, of course, sent. However, after the 14 days, the link must be updated to maintain the connection.

WhatsApp Business: Linking an accompanying phone can be a bit challenging.

Actually, setting up additional accounts for sharing WhatsApp Business is pretty straightforward. However, in some cases, a device may require biometric authentication.

Even if you are prompted to enter the pin, a little more effort is required. But the solution doesn't take much time and you should keep in mind that these are security hurdles so that not just anyone can connect to your WhatsApp Business.

Otherwise, an accompanying Android phone can be set up for shared use in no time via the QR code.

What are the main differences between WhatsApp Business and WhatsApp Business API?

The most striking difference between WhatsApp Business and WhatsApp Business API is the cost factor. The business app is free to use, while the WhatsApp Business API may incur costs depending on the provider.

If you want to use WhatsApp on multiple devices, it is worth considering using the paid version. The number of functions and settings in this version is simply more extensive and can be of great benefit to companies.

The number of linkable devices has already been discussed. But the professional version of WhatsApp API for companies with 5 or more employees can indeed prove worthwhile. WhatsApp API offers the options of naming devices, assigning chats and commenting on them. Furthermore, it is possible to use automated responses. Another advantage of WhatsApp API is access to analytics.

The settings are therefore more comprehensive overall, and the goal of a modern company should be to use these helpful features in its business.

Companies benefit from WhatsApp Business on multiple devices

Whether on a smartphone or a tablet device, giving users access to the same WhatsApp number for the company account can be quite useful.

Being able to do daily business on multiple devices helps users to communicate better within the team and also to carry out customer service-friendly consultations.

Having WhatsApp Business on multiple devices offers numerous advantages. These are easy to use: simply scan the QR code and WhatsApp is ready to use on multiple devices.

WhatsApp Business Multi Device Tactics: What are the advantages?

The WhatsApp Business app offers a number of advantages when using the messenger. This article mentions more than just one feature that can positively influence day-to-day business.

Communication via WhatsApp is direct and messages can be read and answered quickly. WhatsApp users have the opportunity to communicate their current work status or live location using multiple devices.

The settings are wide-ranging and users of a WhatsApp business solution provider have a variety of practical functions at their disposal.

WhatsApp Business: Who gets an account?

If you want to use WhatsApp on different devices, think very carefully about which devices you want to equip with the app.

Using WhatsApp Business on multiple devices does not only have advantages. Being able to use WhatsApp on multiple devices is certainly a useful option if, for example, different employees look after certain customers or need a means of communication with each other.

However, there is also the risk that users may misuse it and intercept messages, use them for their own purposes or pass on data. Therefore, linking WhatsApp to different cell phones among employees is also a matter of trust.

In addition, you should keep in mind that linking via WhatsApp Web does not offer 100% GDPR-compliant data processing.

Why do companies use WhatsApp Business these days?

Linked devices represent a merger and are generally better than just having one phone, especially in terms of information sharing. The cell phone has replaced the classic phone in many areas of everyday business life anyway. The settings for WhatsApp offer a wide range of options.

Even if you only need to scan the main phone to be able to answer any requests from customers or colleagues via WhatsApp on different cell phones, it is definitely advisable to plan for linked devices. These can make your work much easier.

Only allow WhatsApp Business Account on a business smartphone

When selecting devices, it is certainly worth mentioning that you should only activate WhatsApp for business matters on those cell phones that are actually intended for these purposes.

Wanting to use WhatsApp on multiple devices is a sign of the modern working age. Fortunately, interested parties have a variety of settings to choose from to enable this way of working.

Conclusion: How the multi-device function of the WhatsApp Business App can help any company

Do you want to use WhatsApp for business on multiple devices and already have in mind which devices are suitable for this purpose?

Then there is no reason to hesitate any longer, because cell phones are the No. 1 choice for communication today. This also applies to everyday business.

1 device is often no longer enough and especially companies with multiple employees can benefit from connecting WhatsApp via desktop or web. Chatarmin is a promising marketing software for all WhatsApp-related matters.

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