Multichannel Strategy

Master the art of reaching your audience wherever they are! Our multichannel strategy tag explores how to seamlessly integrate WhatsApp, SMS, Email, and Social Media into a powerful, cohesive marketing approach. Learn to craft unified customer journeys, maximise engagement, and drive conversions by leveraging the unique strengths of each channel.

RCS vs SMS: Is SMS Dead in 2026 — and Is RCS the Answer?

Multichannel Strategy

RCS vs SMS: Is SMS Dead in 2026 — and Is RCS the Answer?

SMS is effectively dead for DACH marketing, and RCS is meant to replace it — but it arrives too late and inconsistent. This comparison shows what RCS does better than SMS, where it still fails, and why WhatsApp wins DACH e-commerce.

Enable or Disable RCS: Full Guide for Android & iPhone 2026

Multichannel Strategy

Enable or Disable RCS: Full Guide for Android & iPhone 2026

Whether you want to try RCS Chat or finally turn it off, this guide covers both. Step-by-step instructions for Android and iPhone, plus troubleshooting and an honest take on when RCS actually makes sense.

RCS on iPhone: Apple's Surrender After 10 Years of No

Multichannel Strategy

RCS on iPhone: Apple's Surrender After 10 Years of No

Apple blocked RCS on iPhone for ten years. With iOS 18 it's here, since iOS 26.5 even encrypted. Here's what actually changes, what doesn't, and why DACH users barely notice.

RCS Chat Disadvantages: 8 Hard Truths for E-Commerce 2026

Multichannel Strategy

RCS Chat Disadvantages: 8 Hard Truths for E-Commerce 2026

RCS Chat has real disadvantages for D2C brands in DACH in 2026: patchy reach, SMS fallback, negotiated pricing and missing benchmarks. We break down 8 honest points – and show where WhatsApp wins.

RCS Business Messaging 2026: When It Works, When Not

Multichannel Strategy

RCS Business Messaging 2026: When It Works, When Not

RCS is live across DACH in 2026 — all three carriers, iPhone included. Yet for most D2C brands it's still the wrong marketing channel. The honest framework: when RCS wins, when WhatsApp does — and why behavior beats technology.

RCS vs WhatsApp: Why Behavior Beats Tech in 2026

Multichannel Strategy

RCS vs WhatsApp: Why Behavior Beats Tech in 2026

RCS sounds like the next big messaging channel — but in DACH marketing it's irrelevant. We show why WhatsApp wins, where RCS still shines, and what an honest 2026 channel architecture looks like.

RCS Chat Costs 2026: What Users Pay — and What It Really Costs Brands

Multichannel Strategy

RCS Chat Costs 2026: What Users Pay — and What It Really Costs Brands

What does RCS Chat cost in 2026? Free for consumers, a layered bill for brands — message price, fallback and tooling. Plus: why RCS is now cheaper per message than WhatsApp in DACH, and why WhatsApp still usually wins.

RCS Chat Explained: What's Behind the New Standard on Your Phone

Multichannel Strategy

RCS Chat Explained: What's Behind the New Standard on Your Phone

RCS Chat replaces SMS and MMS on Android and iPhone. What the new standard can do, where its weaknesses lie, and whether it can replace WhatsApp – explained honestly without marketing fluff.

Omnichannel messaging in e-commerce: definition, advantages, and tools

Multichannel Strategy

Omnichannel messaging in e-commerce: definition, advantages, and tools

Discover how omnichannel messaging transforms e-commerce: centralize WhatsApp, email, SMS & live chat in one inbox. Learn how automation, CRM integration & GDPR-compliant hosting drive efficiency, personalization & scalable growth.

Facebook Messenger for Business: Features, Benefits & Implementation

Multichannel Strategy

Facebook Messenger for Business: Features, Benefits & Implementation

Facebook Messenger for Business: Guide to features, benefits and implementation. Learn how automation, ads and CRM integration boost efficiency, customer engagement and loyalty – seamlessly combined with WhatsApp in an omnichannel setup.

Conversational Recruiting: How using WhatsApp can help you recruit

Multichannel Strategy

Conversational Recruiting: How using WhatsApp can help you recruit

Discover how WhatsApp is transforming recruiting! Learn how conversational recruiting simplifies the application process, inspires candidates and increases your recruiting success.

Conversational Sales: How using WhatsApp can help your sales team

Multichannel Strategy

Conversational Sales: How using WhatsApp can help your sales team

Find out how WhatsApp can help your sales team! Discover how conversational sales can accelerate the sales process, improve customer relationships and increase revenue.