armincx by Chatarmin shows the matching Carano details next to the driver request: driver, vehicle and leasing contract. armincx finds the driver via the contact's email address. The connection only reads data, and nothing changes in Carano.
Quick check for decision makers
Check the vehicle, look up the contract, reply: with Carano in armincx, the details sit next to the ticket instead of in a second tab.
armincx looks up the driver in Carano using the ticket contact's email address. If there's a match, the Carano card appears in the customer panel with name, active or inactive status, personnel number and mobile number.
Matching works by email address only. If the contact has no email, or Carano has no driver with exactly that address, no card appears.
The card shows the licence plate, make and model, VIN, fuel type, mileage and vehicle status. It also shows the contract details: leasing company, leasing rate, yearly mileage and contract period.
While the vehicle isn't in the fleet yet, the card shows the expected delivery. After that, it shows when the car joined the fleet.
The connection only reads data. Nothing changes in Carano, and it creates neither tickets nor notifications.
For each ticket you open, armincx sends Carano the contact's email address and the Carano IDs it gets back. armincx stores the password and sign-in token encrypted.
The Carano integration in armincx connects your fleet management in Carano to the inbox: your team sees which vehicle a driver has and what their leasing contract says, right next to the ticket. The connection only reads data and changes nothing in Carano.
You need API access to Carano. Carano gives you the API Base URL, a username and a password.
Under Integrations, select Carano, click Connect and enter the three values. armincx checks them with Carano before saving. To test, open a ticket from a driver whose email address is stored in Carano and expand the Carano card. As the integration only reads data, it's safe to try with a real driver.
| Section | What It Contains |
|---|---|
| Driver | name, active or inactive, personnel number, mobile number, last update |
| Vehicle | licence plate, make and model, VIN, fuel type, mileage, vehicle status, plus "In fleet since" or the expected delivery |
| Contract | contract number and type, contract status, leasing company, leasing rate in euros, yearly mileage, contract period |
The Vehicle and Contract sections appear when the driver has a vehicle assigned in Carano. Rows that Carano has no value for are hidden.
There are no Carano actions for your AI agents. Carano data is meant for your team in the inbox.
You'll find the step-by-step guide in our documentation.
A driver asks about their company car and its licence plate. The Carano card shows the plate, make and model, and your team replies without searching in Carano.
A driver asks about the contract end date, leasing rate and allowed mileage. The card shows the contract period, rate and yearly mileage from her contract.
The new vehicle is still on its way. The card shows the expected delivery, and your team passes the date straight on.
Not every contact has an email address, and not every driver has a vehicle assigned yet. This is how the card behaves:
| Problem | What to Check |
|---|---|
| The connection won't save | Is the API Base URL free of typos and does it start with https://? Are the username and password copied in full, without spaces? Is the API access active at Carano? |
| "Failed to load" keeps appearing | Click "Retry" first. If it keeps failing, the password may have changed in Carano: enter the new password in the connection |
| Vehicle or contract is missing | Does the driver have a vehicle assigned in Carano? Individual rows are hidden when Carano has no value for them |
When editing the connection, leave the password blank to keep the current one. armincx checks the details with Carano again before saving. To disconnect, open the "Connected" menu, choose "Disconnect" and confirm. The Carano card disappears from tickets, and your Carano data and account stay unchanged.
The workflow with armincx compared with the workflow where your team looks up every driver request in Carano.
Disclaimer: All data conducted from over 50+ Sales Calls with DACH Ecom Owners
The integration is built for companies that manage their company car fleet in Carano and answer driver requests with armincx.
Licence plate, leasing rate, allowed mileage per year: the answer is already next to the ticket.
While the car is on its way, your team sees the expected delivery right in the Carano card.
Driver, vehicle and contract sit in the customer panel. Your team stays in the ticket instead of looking things up in Carano.
What leading e-commerce brands from the DACH region say about armincx.
Tobias J.
Braun Büffel
“Intuitive to use and quick in support.”
Dominik Englputzeder
myHarry
“To be honest, we are very excited about the tool. It is exactly what we need.”
Matthias Leibitz
T1TAN
“Top tool. Integrates into our entire tech stack.”
Eren Karacabay
vitabay
“Finally, an AI that doesn’t hallucinate.”
Braun Büffel
“Intuitive to use and quick in support.”
myHarry
“To be honest, we are very excited about the tool. It is exactly what we need.”
T1TAN
“Top tool. Integrates into our entire tech stack.”
vitabay
“Finally, an AI that doesn’t hallucinate.”
Carano gives you the API Base URL, a username and a password for API access.
Under Integrations, select Carano, click Connect and enter the three values. armincx checks them with Carano straight away.
Open the ticket of a driver whose email is stored in Carano and expand the Carano card. As it only reads data, this is safe.
Carano gives you the API Base URL, a username and a password for API access.
Under Integrations, select Carano, click Connect and enter the three values. armincx checks them with Carano straight away.
Open the ticket of a driver whose email is stored in Carano and expand the Carano card. As it only reads data, this is safe.
The Carano integration is part of armincx. To connect, you need API access to Carano with an API Base URL, username and password.
What armincx costs for your team depends on your ticket volume and the channels you use. In a call, we'll work through your setup with you.
More tools you can connect to Chatarmin.
Everything you need to know about the integration.
API access to Carano with an API Base URL, username and password. Carano gives you these values.
Via the email address of the ticket contact. Matching works by email only.
Driver details, the assigned vehicle with licence plate, VIN and mileage, and the leasing contract with rate, yearly mileage and contract period.
No. The integration only reads data, and nothing changes in Carano.
No. There are no Carano actions for AI agents, as the data is meant for your team in the inbox.
Either the contact has no email address, or Carano has no driver with exactly that address.
These sections only appear when the driver has a vehicle assigned in Carano.
For each ticket you open, the contact's email address and the Carano IDs armincx gets back. armincx stores the password and sign-in token encrypted.
Yes. The Carano card disappears from tickets, and your Carano data and account stay unchanged.
In 15 minutes we'll show you how driver, vehicle and contract details from Carano sit next to the ticket.
