# How ARCTA Achieved a 39.7x ROI with a WhatsApp Giveaway

> How ARCTA Achieved a 39.7x ROI with a WhatsApp Giveaway → WhatsApp Marketing with Chatarmin.com

Source: https://chatarmin.com/en/customers/arcta

Company: Soulriver GmbH  
Industry: Household  
Published: 2025-10-01

## Results

- WhatsApp Revenue: > €8,3K
- WhatsApp Spend: €210
- Return on WhatsApp Spend: 39.7x

## Challenge

ARCTA, an outdoor and lifestyle brand, was looking for a way to turn its social media reach not just into engagement but into **measurable sales**. Giveaways had long been a proven tool for generating attention – but until now, there had been no direct link between participation and purchase.

The key question: **How can we turn social media leads into paying customers?**

## Solution

With **Chatarmin**, ARCTA implemented an innovative setup:

- . **Social media giveaway** – participants could enter the contest via Instagram and Facebook.
- . **Lead collection via WhatsApp** – entries were submitted through WhatsApp, enabling the brand to immediately capture valid contacts.
- . **Smart follow-up offer** – when the winners were announced, all non-winners received a **€50 voucher** as a consolation prize directly via WhatsApp.

This created a seamless customer journey: from social media engagement, to WhatsApp opt-in, and finally to purchase.

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![ARCTA_WhatsApp_Campaign_2025.png](https://cdn.sanity.io/images/vmmgqf0p/production/2d6522de4f2a55da47482efbd7c418c97034df29-1073x1076.png)

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## Results

The campaign exceeded expectations:
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![ARCTA_WhatsApp_Campaign_KPIs.png](https://cdn.sanity.io/images/vmmgqf0p/production/d337b1f1ac21725cf71948c2d166d6dc5f3087ac-1070x1074.png)

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- **WhatsApp revenue:** €8,347.00
- **WhatsApp costs:** €210.15
- **Return on WhatsApp Spend (ROWS):** 39.7x
- **Recipients:** 1,849
- **Open rate:** 88.2%
- **Revenue per recipient (RPR):** €4.51

## Conclusion

The ARCTA case demonstrates how **giveaways combined with WhatsApp** can deliver not just reach but also direct revenue.

With an open rate of over **88%** and a **39.7x ROI**, ARCTA turned a simple giveaway into a highly effective sales channel – while simultaneously building a valuable WhatsApp contact list for future campaigns.
